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quick
mobile app
rEMMITANCE
Q : How can you check your transaction status?
A : Click "STATUS" on your Qpay app main page.
Q : What is the meaning of "NEW" in your status?
A : It means your transaction order is NEW, and you haven't paid in Minimart.
Q : What is the meaning of "PAID" in your status?
A : It means that your payment in Minimart is successful.
Q : What is the meaning of "PROCESS" in your status?
A1: For bank account, it means your cash remit is on process of transferring to the beneficiary's bank account.
A2: For cash pick up, it means your cash remit is ready for pick up and your receiver can already claim it.
Q : What is the meaning of "DONE" in your status?
A1: For bank account, that means your payment has already been transferred to the beneficiary's bank account .
A2: For cash pick up, that means the beneficiary have claimed your cash remit already .
Q : What is the meaning of "CANCEL" in your status?
A: It means you didn't pay for your transaction & order has been cancelled.
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